Critical Support Solutions
Mobile devices are a critical part of your business infrastructure. If a device fails, it can negatively impact your productivity and revenue.
TelSolv minimizes the cost of downtime by providing support solutions that include:
Depot & Disposition
Triage/Repairs
Advanced Exchange
Spare Pool Management
Inventory/Storage
IT Asset Disposal
As an experienced managed mobility service provider, TelSolv handles all logistics associated with device repair. In our portal, you can track each of your devices, view inventory reports and manage your assets in a single location.
Repair & Advanced Exchange Center
At TelSolv, we expect the unexpected. No matter what you do, there will be times when your devices fail. From cracked screens to charging ports not working, we’ve seen it all. Our team works with customers to receive broken devices, assess the problem and manage the repair process in-house or by sending it off to the OEM.
Need a replacement right away? Not a problem. TelSolv’s Advance Exchange program sends a fully provisioned replacement device out as soon as we are notified of the damaged device.
Once your returned device is received, our team of experienced technicians quickly diagnoses and repairs any issues and returns your device to inventory, ensuring that your organization always has the devices at-the-ready to help you operate efficiently.
Spare Pool Management
Managing and maintaining a large fleet of devices can be time-consuming and expensive. That's why TelSolv offers a cost-effective solution that provides you with the devices you need, when you need them.
With our managed mobility spare pool management services, you can rely on us to:
Keep track of all your devices.
We will keep track of all your devices, including their location, availability, and condition.
Provide fast device replacement.
If one of your devices breaks down, we will replace it with a fully functional device as soon as possible, minimizing any downtime for your business.
Optimize your inventory.
We will ensure that you always have the right number of devices in your inventory, based on your business needs.
Save you time and money.
Our managed mobility spare pool management services saves time and money, allowing you to focus on your core business operations.
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